Yes. All race packs must be collected during bib collection times which can be found here. There is no bib collection available Saturday at the race. If you require further assistance please contact us here.

Yes, someone else can collect your race pack on your behalf, but they will need a copy of your race confirmation. Please ensure they have this documentation when they come to pick it up.

All race packs must be collected during bib collection times which can be found here. There is no bib collection available Sunday morning. If you require further assistance please contact us here.Are prams permitted on course?

Prams are not permitted in the following distances: Marathon and Half Marathon

Prams are permitted in the following distances: We welcome runners of all ages, including those bringing little ones along for the ride in the 10km, 5km, 2km and 1.6km race. Just be sure to start at the back of the pack for everyone’s safety and to ensure there is no interference with other runners.

No, bikes and scooters are not permitted on the course at the Yeppoon Running Festival. This policy ensures the safety of all participants. Thank you for your understanding and cooperation.

Yes, the courses are wheelchair accessible, but please note that there are certain sections that may be challenging to navigate. If you intend to participate in a wheelchair and require further information and assistance please contact us here.

We do not offer refunds under any circumstances unless you opted for the Race Roster Enhanced Refund Protection Program during registration. To action your refund under the Race Roster Enhanced Refund Protection Program please log into your Race Roster Registration directly.

If you did purchase the Enhanced Refund Protection and are having issues with your refund, please contact Race Roster directly at support@raceroster.com for assistance.What happens if the race is cancelled?

If the race is cancelled, all entries will be rolled over to the following year. This ensures that your participation is guaranteed for the next Yeppoon Running Festival.

Yes, entries can be transferred to another person up to 30 days prior to the race. To do this:

1. Sign into your Race Roster profile.
2. Select the ‘Transfer’ option.
3. Follow the prompts to complete the transfer.

Please note:

• Transfers made more than 21 days before the event incur a $10 admin fee. Within 21 days of the event, the fee increases to $15.
• All transfers are self-managed through Race Roster.

If you encounter any issues during the process, please contact support@raceroster.com for assistance.

Yes, you can downgrade to a shorter distance. To do this:

1. Sign into your Race Roster profile.
2. Select the ‘Transfer’ option and follow the prompts to change your race distance.

Please note:

All transfers are self-managed through Race Roster. You may still receive a bib assigned to your original race distance; however, the system will be updated to reflect your new distance correctly.

Downgrades made more than 21 days before the event incur a $2 admin fee. Within 21 days of the event, the fee increases to $15.

Any price difference will not be refunded.

If you encounter any issues during the process, please contact support@raceroster.com for assistance.

Yes, you can upgrade to a longer distance. To do this:

1. Sign into your Race Roster profile.
2. Select the ‘Transfer’ option and follow the prompts to change your race distance.

Please note:

• All transfers are self-managed through Race Roster. You may still receive a bib assigned to your original race distance; however, the system will be updated to reflect your new distance correctly.
• Upgrades made more than 21 days before the event incur a $2 admin fee. Within 21 days of the event, the fee increases to $15.
• You will need to pay the price difference between your original entry and the new distance.

If you encounter any issues during the process, please contact support@raceroster.com for assistance

Merchandise is to be collected at race pack collection times which can be found here. Alternatively postage can be arranged post event as a flat rate postage fee which is payable via Eftpos.

Depending on the race distance you would like to enter your child into, we may be able to accommodate this. Please contact us here with the distance request. If approved, we require written permission of the parent/guardian.