Race-weekend help
FAQ Quick Answers
Find the essential information for race packs, course access, entries, transfers and event services.

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Race packs
Collect before race dayDo Family Run participants need to collect a bib?
Yes. Every participant needs a race bib collected during the published race pack collection times.
Can someone collect my race pack for me?
Yes. They should bring a copy of your race confirmation when collecting on your behalf.
Can I collect my race pack on Sunday morning?
No Sunday morning collection is planned. Use the published collection sessions before your event and check the final Event Guide for any updates.
Course access
On courseAre prams permitted?
Prams are not permitted in the Marathon or Half Marathon. They are permitted in the 5km, 2km and 1.6km Family Run, but must start at the back and avoid obstructing other participants.
Are bikes and scooters permitted?
No. Bikes and scooters are not permitted on the course.
Are the courses wheelchair accessible?
The courses can be challenging in places. Contact the YRF team before entering so your intended distance and access requirements can be discussed.
Entries & transfers
RegistrationCan I get a refund if I cannot attend?
Refund eligibility depends on the registration terms and any refund protection selected at checkout. Review your Race Roster order and the 2027 entry terms once registration opens.
Can I transfer my entry to another person?
Transfers are generally managed through Race Roster before the published cut-off. The 2027 transfer window and any fees will be confirmed with registration information.
Can I change distance?
Upgrades and downgrades are generally self-managed through Race Roster while changes remain open. Any price difference, fee and deadline will be shown with the 2027 registration terms.
What happens if the event is cancelled?
The cancellation policy published in the 2027 entry terms will apply. Participant emails and the Event Guide will provide any event-specific instructions.
Event services
ExtrasWhere do I collect merchandise?
Choose postage or pickup when ordering. Race-weekend pickup details will be published with race pack collection information.
Can a child under 12 enter?
Eligibility depends on the chosen distance. Contact the team before registering a younger child for an event with age considerations.
Can our club set up a tent?
Eligible teams and clubs can apply for a limited tent location when 2027 applications open.
Ask the YRF team
Use the contact page for a specific registration, accessibility, partnership or race-weekend question.




















